Product Classification:
- Stock Products: Standard, off-the-shelf items.
- Non-Stock Products: Custom-made or made-to-order items.
Return Eligibility:
- Non-stock products are not returnable.
- Returns are granted only at the discretion of Burlington Safety Lab Inc. and must be authorized in advance.
How to Request a Return:
- Contact us to obtain a Return Authorization (RA) number.
- Ensure items are:
- In clean, unused, and resalable condition
- Returned with all original documentation
- Shipped back within 30 days of the original shipment date
Restocking & Refunds:
- A 15% restocking fee will be deducted from all approved returns.
- Refunds apply only to the product purchase price.
- Shipping and handling charges are non-refundable.
Listing on our website or catalog does not guarantee product availability for return or resale.