Return & Exchange Policy

Return & Exchange Policy

Product Classification:

  • Stock Products: Standard, off-the-shelf items.
  • Non-Stock Products: Custom-made or made-to-order items.

Return Eligibility:

  • Non-stock products are not returnable.

  • Returns are granted only at the discretion of Burlington Safety Lab Inc. and must be authorized in advance.

How to Request a Return:

  1. Contact us to obtain a Return Authorization (RA) number.
  2. Ensure items are:
  • In clean, unused, and resalable condition

  • Returned with all original documentation
  • Shipped back within 30 days of the original shipment date

Restocking & Refunds:

  • A 15% restocking fee will be deducted from all approved returns.
  • Refunds apply only to the product purchase price.
  • Shipping and handling charges are non-refundable.

Listing on our website or catalog does not guarantee product availability for return or resale.

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